Why is this a problem?
New members must learn a lot before joining the standards process, including how the process works, how decision-making is done, what the committee roles are, the standard history and versions, meeting rules and tools, and technical and legal language. This information is often long, complex, and not in plain language. It can be especially hard for people who are new, have learning disabilities, limited digital skills, or come from different professional backgrounds. This can make members feel confused, overwhelmed, or excluded, which may lead them to leave.
Ways to address the barrier
Ensure all documents are accessible
Actions for Documents
Help with information management
Actions for Workload and Facilitating
Plan for regular check-ins with new members
Actions for Preparing for committees
Provide a welcome package for new members
Actions for Preparing for committees
Provide diverse, accessible knowledge-building opportunities
Actions for Training and knowledge building
Provide guidance and ongoing support to new members
Actions for Preparing for committees