Why is this a problem?
Committees often use Western communication styles by default. As a result, some voices may be overlooked, and the group may miss valuable input. Common Western norms include:
- Speaking often without being asked or invited to speak
- Being assertive or dominant in discussions
- Interrupting to join the conversation
- Openly disagreeing with others
This can exclude or disadvantage members who:
- Prefer listening before speaking
- Prefer communication in chat
- Prefer giving brief or thoughtful contributions
- Value reflective or quiet communication
Ways to address the barrier
Empower chairs and facilitators to manage conflict
Actions for Facilitating , Organizing , and Training and knowledge building
Make communications multi-modal and consistent
Actions for Recruiting